- What is RatePoint?
- How does RatePoint work?
- How does being a RatePoint member increase traffic to my website?
- How does RatePoint compare to the Better Business Bureau (BBB)?
- How does RatePoint compare to HackerSafe?
- How can I get a RatePoint Seal to post on my website?
- How much does the service cost?
What is RatePoint?
RatePoint is the first consumer-driven program that provides businesses with an affordable, interactive customer feedback platform that allows them to easily collect feedback from customers and manage it in a meaningful way. It does this by providing tools for e-mail marketing, customer feedback/ratings, and surveys.
How does RatePoint work?
Businesses who are part of RatePoint display the RatePoint seal on their website. Customers can click on the seal to read or submit their own reviews about the business. For customer ratings, RatePoint authenticates the user to assure that the input is legitimate. The feedback then goes into a business management system or is displayed directly on the website.
How does being a RatePoint member increase traffic to my website?
Being a RatePoint member can increase traffic to your website a few different ways:
Increases your ranking on major search engines, such as Google, Yahoo, and MSN Live. The more information, unique content and links your business has the higher your business moves in the search engine results. Being a RatePoint member gives your business more web content and more links, making your business easier for potential customers to find.
Having your business listed in the RatePoint Business Directory. The RatePoint Business Directory is constantly being crawled by major search engines, your directory page included, giving your business a bigger presence on the web. Also, this listing will give potential customers the ability to easily find your business and simply click on a link that brings customers directly to your website.
Actively Collecting Customer Feedback. When customers rate or review your business through RatePoint, unique web content is generated. The more ratings you have, the higher your business can move in the search engine rankings and the higher the likelihood that customers will find you.
How does RatePoint compare to the Better Business Bureau (BBB)?
RatePoint compliments your BBB ratings and feedback. The BBB primarily focuses on soliciting complaints and reporting negative ratings. RatePoint encourages businesses to be proactive with customers and to ask "How are we doing?" on a regular basis to incorporate positive feedback as well. Businesses may wish to be both Rate Point and BBB rated to proactively gather feedback. In addition, RatePoint allows business to share feedback directly from their own website.
How does RatePoint compare to HackerSafe?
While the HackerSafe website seal is a widely used online "trust" seal, it does not provide any mechanism to interact with customers or consumers. RatePoint allows business to collect and share feedback directly from their own website.
How can I get a RatePoint Seal to post on my website?
Once you're a member of RatePoint, log into your account and the RatePoint Seal code is available for you to use right away. You can have the RatePoint Seal on your website in minutes!
How much does the service cost?
The entry level RatePoint plan starts at $14.91/month. For more details on all four RatePoint plans visit our RatePoint information page.
