MENU
  • Enom.com
  • Resellers

Enom Blog

We’ve refreshed our Webmail

June 19, 2019

Announcement, Featured, News, Resellers, Uncategorized

 Like

Views: 4625

As our Custom Email service grows, we’re working to continually improve the platform while maintaining high availability.

One essential component of our email solution is our Webmail, which is both used by Enom’s direct customers and included in the email service our reseller partners can package as part of their own lineup.

So, we’re excited to share that we’re launching a new Webmail! Starting today, users can preview the new Webmail to get familiar with the refreshed interface before its official launch on September 5, 2019.

What’s new?

The new Webmail will provide a better email experience. You’ll notice improved workflows and a clean, mobile-responsive interface that makes it easier to send emails, manage contacts, organize important events, and more.

It’s important to note that the transition to the new Webmail will NOT impact contacts lists, settings, or any other existing mailbox data. The various functionalities and features of Webmail will remain, but their look, location, and how users interact with them, will change.

What Custom Email users need to know

On your Webmail login screen, you’ll now find an option to “Use the Webmail Interface Preview.” Simply toggle this on and log in to use the new Webmail interface. If you have any trouble, check out our Webmail Cheat Sheet.

Over the next few months, we encourage you to get familiar with the refreshed interface. On Sept. 5, 2019, the new Webmail will become the default experience for all users—our old Webmail will be retired.

We’d love to hear your thoughts on the new Webmail, particularly during this “Preview” period. You’ll find a Feedback option in the sidebar menu of the new interface.

What resellers need to know

If you already sell Custom Email…

The new interface offers an intuitive user experience and will NOT impact your customers’ mailbox data or your own settings or integration. That being said, there are a couple of things we recommend you do to prepare for this change:

  Update your support and marketing resources

We’ve created a number of resources to help you out. On our Webmail Landing Page, you’ll find everything from reusable communication templates to detailed end-user guides—repurpose these materials as you see fit.

  Let your customers know about the new Webmail

They’ll now find a “Use the Webmail Interface Preview” toggle option on their Webmail login page. Our White-Label Messaging templates can help you with your communication efforts.

  Make note of the launch timelines

Today: your users can preview the new Webmail to get familiar with the refreshed interface.

Sept. 5, 2019: the new Webmail will become the default experience for all users—our old Webmail will be retired.

  Let us know what you think!

Between now and Sept. 5, our new Webmail’s official launch date, we’ll be collecting feedback to help us improve the interface. Share your thoughts

 

If you don’t currently sell Custom Email…

Now is a great time to add email your lineup! Custom Email has all the standard features your customers want, but it costs a lot less than other solutions on the market.

It offers you the potential to boost revenue and customer loyalty while avoiding the resource and infrastructure costs associated with hosting your own email service. We also make migration easy.

Want to learn more? Contact our sales team today.

Share on FacebookShare on TwitterShare on Linkedin

June 19, 2019

 Like

Views: 4625

Previous post:
Top questions from domain name buyers
Next Post:
The Evolution of the Domain Transfer Process

Comments are closed.

FEATURED POSTS

  • How to Win by Treating Your Customers as Members

    August 13, 2020

  • A Great Domain for Freelancers and Entrepreneurs? Try .ME

    June 22, 2020

  • Bandzoogle: website builder for musicians

    June 1, 2020

  • security lock and credit cards on keyboard

    Avoiding COVID-19 Cyberattacks with Security Best-Practices

    April 28, 2020

CATEGORIES

  • Advice
  • Announcement
  • Developers
  • DNS
  • Featured
  • Fun
  • GDPR
  • Industry Insight
  • New TLDs
  • News
  • Premium Domains
  • Promotion
  • Resellers
  • Roadmap
  • SSL
  • Uncategorized
  • WTB

ARCHIVES

  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • April 2020
  • March 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • September 2018
  • August 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • June 2017
  • May 2017
  • April 2017
  • March 2017
  • February 2017
  • January 2017
  • December 2016
  • November 2016
  • October 2016
  • September 2016
  • August 2016
  • July 2016
  • June 2016
  • May 2016
  • April 2016
  • March 2016
  • January 2016
  • December 2015
  • November 2013
Support

Report Abuse
Help Center
Contact Us

Resources

WHOIS Lookup
Maintenance Alerts
Developers
Products & Services

Domain Name Search
Premium Domains
Web Hosting
SSL Certificates
Website Builder
Basic Email
Bulk Tools

© 2021 Enom Blog |